Aevis for Meesho

Your communication platform should run where your business runs. Aveis gives Meesho control of the calls, conversations, verification, and support interactions that power daily operations.

Your communication platform should run where your business runs. Aveis gives Meesho control of the calls, conversations, verification, and support interactions that power daily operations.

Read more below

Communication should run where your business runs. Aevis keeps Meesho’s calls, messages, and support inside its own environment, under Meesho’s control.

One enterprise communications layer. Built for Meesho.

Voice, messaging, support operations, AI assistance, routing, recording, and analytics come together in one platform—deployed where Meesho needs it to run.

AEVIS PROVIDES

100%

deployment and governance choices remain with Meesho

100%

deployment and governance choices remain with Meesho

10+

communication capabilities on one enterprise platform

10+

communication capabilities on one enterprise platform

01

low-risk workflow can start the migration

01

low-risk workflow can start the migration

Everything required to operate customer communication at scale

Voice & contact operations

Voice APIs, IVR, contact center workflows, call routing, recording, and developer APIs for the operational backbone.

Messaging & verification

WhatsApp, SMS, OTP, and seller or customer communications—all orchestrated inside the same enterprise deployment.

Messaging & verification

WhatsApp, SMS, OTP, and seller or customer communications—all orchestrated inside the same enterprise deployment.

AI, analytics & control

AI voice agents, intelligent IVR, agent assist, conversation analytics, and summarization—with control over where the data flows.

AI, analytics & control

AI voice agents, intelligent IVR, agent assist, conversation analytics, and summarization—with control over where the data flows.

ALREADY TRUSTED IN LIVE OPERATIONS

Aveis is trusted across finance, insurance, infrastructure, mobility, energy, logistics, and professional services

Extol

Refyne Finance

Nira Finance

APS Insurance

Truvex Insurance

Efundz

L&T Finance

ITC

Indian Railways

Grant Thornton

PwC

Wembly

TLC Legal

SPML Infra

GTPL Network

Happence London

Ideal Insurance

Landmark Insurance

Prima

UrgentCare2Go

Waaree Solar

Heritage Mobility

Enso Oil Group

Delhivery

Genuin

IQM

Why control matters for Meesho

Customer data

Customer identities, addresses, payment references, seller data, and operational intelligence are held inside Meesho’s governed environment.

Access & retention

Meesho defines who can access conversations, how recordings are retained, and which policies apply across every channel.

Encryption & audit

Control encryption keys, maintain comprehensive audit logs, and meet internal compliance requirements without reworking the operational stack.

Deployment choice

Run on-premises, in a private cloud, or on dedicated infrastructure with high availability and disaster recovery.

Enterprise integration

Open APIs and enterprise authentication connect Aveis cleanly to the tools and workflows Meesho already runs.

Controlled AI

Choose where AI runs, what information it can access, and what—if anything—can leave your infrastructure.

Incremental migration

Introduce Aveis for a single workflow, business unit, or support queue, then expand only after results are proven.

Customer data

Customer identities, addresses, payment references, seller data, and operational intelligence are held inside Meesho’s governed environment.

Access & retention

Meesho defines who can access conversations, how recordings are retained, and which policies apply across every channel.

Encryption & audit

Control encryption keys, maintain comprehensive audit logs, and meet internal compliance requirements without reworking the operational stack.

Deployment choice

Run on-premises, in a private cloud, or on dedicated infrastructure with high availability and disaster recovery.

Enterprise integration

Open APIs and enterprise authentication connect Aveis cleanly to the tools and workflows Meesho already runs.

Controlled AI

Choose where AI runs, what information it can access, and what—if anything—can leave your infrastructure.

Incremental migration

Introduce Aveis for a single workflow, business unit, or support queue, then expand only after results are proven.

A team meeting in a bright, modern conference room with large windows and multiple people seated around a table

Data sovereignty is an operating requirement

Communication is no longer just a telecom problem. Every interaction may include customer identities, addresses, payment references, seller information, and operational intelligence. Aevis keeps that data within your environment.

Communication is no longer just a telecom problem. Every interaction may include customer identities, addresses, payment references, seller information, and operational intelligence. Aevis keeps that data within your environment.

Built for enterprise infrastructure

Aveis adapts to Meesho’s infrastructure—not the other way around. Deploy on-premises, in a private cloud, or on dedicated infrastructure with the availability, recovery, authentication, and audit controls enterprise operations demand.

Aveis adapts to Meesho’s infrastructure—not the other way around. Deploy on-premises, in a private cloud, or on dedicated infrastructure with the availability, recovery, authentication, and audit controls enterprise operations demand.

01.

On-premises deployment

Your data center

01.

On-premises deployment

Your data center

02.

Private cloud deployment

Your cloud account

02.

Private cloud deployment

Your cloud account

03.

Dedicated infrastructure

Your operating model

03.

Dedicated infrastructure

Your operating model

04.

High availability

Resilient operations

04.

High availability

Resilient operations

05.

Disaster recovery

Continuity by design

05.

Disaster recovery

Continuity by design

06.

Role-based access

Governed permissions

06.

Role-based access

Governed permissions

07.

Open APIs

Connected workflows

07.

Open APIs

Connected workflows

Enterprise deployment

Meesho-owned control

What Meesho controls with Aveis

Aevis puts the critical policy decisions where they belong: with Meesho. Control where data is stored, how recordings are retained, who can access conversations, which security policies apply, and how encryption keys and audits are managed.

Aevis puts the critical policy decisions where they belong: with Meesho. Control where data is stored, how recordings are retained, who can access conversations, which security policies apply, and how encryption keys and audits are managed.

Enterprise foundations

Included in Scope

On-premises, private cloud, or dedicated infrastructure deployment

High availability, disaster recovery, and enterprise authentication

Role-based access control, end-to-end encryption, and audit logs

Open APIs for integration with Meesho’s existing systems

Customer data, conversations, and recordings governed in your environment

Flexible retention policies and controlled encryption key management

A platform designed around your architecture—not ours

AI without compromising control

Not included in scope

AI voice agents and intelligent IVR operated within the same enterprise deployment model

Agent assist, call summarization, and conversation analytics governed by Meesho’s access policies

Clear choices over where AI runs and what data it can access

No assumption that sensitive information must leave your infrastructure

Migrate without disrupting operations.
Start with one workflow, business unit, or support queue.
Measure reliability, latency, operational performance, and business outcomes. Expand only after the platform proves itself, without a high-risk migration or disruption to ongoing operations.